About This Book
As a customer, have you ever felt dissatisfied with a product or service? Is it possible that customers may be similarly unhappy with your company? Being aware of and exploring your consumers' diversity constitutes the best source of information available if you are to lead the way in design innovat...
More by Francesc Aragall, Jordi Montana
Reading Time Estimates
6h 42m
slow reader
180 WPM
4h 49m
average reader
250 WPM
3h 27m
fast reader
350 WPM
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Reading time
4 h 49 min
at 250 words per minute
Audiobook (1.5x)
5 h 21 min
at 1.5x narration speed
Audio 1x
8 h 2 min
Audio 2x
4 h 1 min
That's about:
- 📅10 days reading 30 min/day
- 🚇10 commutes of 30 min each
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